Legal, privacy and institutional document centre
One multilingual library for the rules, agreements, operational annexes and transparency notices that support the NomadVillage ecosystem.
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Core legal, privacy and trust
Platform-wide public documents and rights.
Legal Notice and operator information
Identifies the platform operator, official contact channels, applicable electronic-commerce disclosures and intellectual-property ownership.
General Terms of Platform Use
General rules for accounts, acceptable use, platform roles, content, suspension, liability and changes.
Privacy Notice
How NomadVillage uses personal data, the lawful bases involved, retention, recipients and individual rights.
Cookie and local-storage policy
Explains necessary storage, optional analytics, consent choices and how to withdraw them.
Payments, payouts and verification notice
Clarifies Stripe-hosted payment, Connect and identity/business verification roles.
Complaints, internal review and dispute resolution
Channels for support, formal complaints, platform decisions, provider disputes and applicable ADR.
Accessibility statement
Accessibility target, known limitations, feedback route and ongoing testing commitment.
Transactions and incidents
Rules shared by bookings, orders, refunds and support.
Cancellation, refund and incident-resolution policy
One hierarchy for cancellations, statutory rights, provider policies, refunds, evidence and incident handling.
Plans and subscriptions
Terms for memberships and provider plans.
Remote-worker plan and subscription terms
Eligibility, billing, renewal, plan changes, benefits, cancellation and separation from transaction fees.
Host plan, subscription and benefit terms
Published host plans, portfolio limits, commission source, changes and termination.
Stays and hosts
Booking and provider documents for temporary stays.
Specific conditions for temporary-stay reservations
Reservation request, provider identity, dates, price snapshot, stay rules, arrival, cancellation and disputes.
Property/host onboarding agreement
The provider agreement for listing, moderation, availability, bookings, payments, data and termination.
Experiences
Participant and organiser conditions.
Specific conditions for booking and participating in experiences
Session details, organiser identity, participant requirements, safety, changes, cancellation and payment.
Local experience organiser onboarding agreement
Provider authority, listing, sessions, safety, participants, payment, moderation and termination.
VillageBox
Buyer and producer marketplace documents.
VillageBox buyer terms
Marketplace roles, trader identity, product information, price, delivery, returns, conformity and support.
VillageBox producer/seller onboarding agreement
Seller verification, catalogue, product compliance, stock, fulfilment, marketplace terms, data and termination.
Territories and operators
Institutional and coworking participation.
Coworking operator terms
Marketplace listing, passes, connectivity, capacity, access, payments and the boundary with assessment or management services.
Territory participation and institutional-service terms
Claiming, verification, open access, pilots, contracted activation, team permissions, leads, data and Research.
Operational annexes
Forms, checklists and workflows that do not replace contracts.
Property registration data specification
The operational fields collected to create and review a property; it is not itself the provider contract.
Property validation and quality annex
Review checklist for legal readiness, description, media, safety, connectivity, workspace and arrival.
Property onboarding workflow
Internal sequence from lead and authority checks to publication, monitoring and renewal.
Experience registration data specification
Operational fields collected for an experience; the form is not itself the provider agreement.
Experience validation checklist
Structured moderation for legal readiness, truthful presentation, safety, accessibility and local relevance.
Experience cancellation schedule
Service-specific schedule incorporated only when selected and displayed for a session.
Country templates
Optional drafts requiring local legal review.
Portugal temporary-lease template (operational draft)
Country-specific optional template requiring property- and purpose-specific legal review before signature.
Marketplace transparency
Ranking, moderation, trader and regulatory disclosures.
Ranking, recommendation and content-moderation transparency
Main ranking parameters, paid influence, review workflow, notices, restrictions and challenge routes.
Trader traceability, tax reporting and product-safety notice
Why provider identity is collected and how DSA, DAC7 and product-safety duties may apply.
Who is responsible for what
The applicable document and transaction identify the exact parties. These general role descriptions help navigate the library without replacing that record.
- NomadVillage
- Digital intermediation, platform operation, its own contracted services and required platform compliance.
- Provider or seller
- Accuracy, licences, service or product performance, tax and assigned consumer obligations.
- Stripe
- Regulated payment, connected-account and hosted verification services under its terms.
- User or buyer
- Accurate information, account security, payment and the service rules explicitly accepted.
Need help identifying the applicable document?
Contact the team before accepting a service if the provider, price, cancellation rule or applicable document is unclear.